We're Here to Help

Support hours: Mon–Sat, 9 AM – 7 PM IST · Urgent issues handled outside hours too.

Contact Channels

📞
Customer Care
+91 94121 37514
Mon–Sat, 9 AM – 7 PM IST

Questions about your account, subscription, or practice content.

⚙️
Tech Support
techsupport@aitakshila.in
4-hour response

Platform bugs, payment failures, or anything broken.

💳
Billing Support
billing@aitakshila.in
24-hour response

Payments, refunds, invoices, wallet and subscription billing.

🚨
CEO Escalation Desk
Jatin Sharma — CEO
+91 99972 75518ceo@aitakshila.in
Escalations only — contact support first

If your issue is still unresolved after contacting support, escalate it here.

🤝
Partnerships & Enterprise
partnerships@aitakshila.com
48-hour response

Coaching institutes, bulk access, B2B inquiries.

📰
Press & Media
press@aitakshila.com
24-hour response

Press kits, interview requests, fact-checking.

Grievance Officer

As per DPDP Act 2023, you can raise formal grievances regarding your data or platform conduct.

grievance@aitakshila.com
⏱ Acknowledgment within 48 hours✅ Resolution within 14 days

Send a Message